Privacy Policy

Privacy Policy

Introduction

Welcome to http://therapy-for-major-life-transitions.denvermentalhealthcare.com (hereinafter referred to as “Therapy for Major Life Transitions,” “we,” “us,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, use, disclosure, and management of personal data in accordance with various international privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s General Data Protection Law (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), along with Colorado’s, Utah’s, Connecticut’s, Virginia’s, and South Africa’s respective data protection laws.

Scope

This Privacy Policy applies to all aspects of our online presence, including our website, mobile applications, services, and products offered under the domain http://therapy-for-major-life-transitions.denvermentalhealthcare.com. Please note that this policy does not cover third-party platforms or services linked from our site, which have their own privacy policies governing data handling practices.

Processing Activities

This policy outlines our data processing activities when:

  • You utilize our applications and services as an authorized user.
  • You visit our websites associated with this Privacy Policy.
  • You engage with us through communications such as newsletters, emails, phone calls, or texts/SMS messages.

Personal Data Collection

We collect various categories of personal data, including:

  1. Account Information: Details required to create and manage your user account, such as usernames, passwords, and contact preferences.
  2. Payment Information: Credit card details, billing addresses, and payment history for processing transactions.
  3. Financial Information: Data related to your financial status, income, and savings, if voluntarily provided.
  4. Purchase Information: Records of products or services purchased from us, including order history and preferences.
  5. Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile app usage data collected through our applications.
  6. Location Data: Geographical location information when you use our services on a mobile device.
  7. Feedback: Responses to surveys, comments, or reviews that you choose to share with us.
  8. Social Media Information: Data from social media platforms when you interact with our content or engage with us through these channels.
  9. Product Information: Details about products or services of interest that you provide while interacting with our website or applications.

We gather this data through direct user input, automated tracking technologies (like cookies and device identifiers), and information received from third parties who assist in delivering our services.

Cookies

We employ cookies to enhance your experience on our platform and for analytical purposes:

  • Strictly Necessary Cookies: Ensure basic functionalities of our website, such as enabling secure log-in sessions.
  • Preference Cookies: Remember user preferences, language settings, and ad choices.
  • Analytics Cookies: Track aggregated data about website usage to improve our services and content.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are set on their device.

Retention and Deletion

We retain personal data for as long as necessary for the purposes it was collected, including:

  • Fulfilling service or product orders and providing related support.
  • Complying with legal requirements and regulatory audits.
  • Protecting our legitimate business interests, such as fraud prevention and enhancing security.

Once the purpose is fulfilled or the data is no longer required, we securely delete or anonymize it to prevent unauthorized access or use.

Security Measures

We implement robust organizational and technical safeguards to protect your personal data from unauthorized access, disclosure, alteration, or destruction:

  • Encryption of sensitive data both at rest and in transit.
  • Secure third-party processing partners who adhere to stringent data protection standards.
  • Access controls and employee training to ensure compliance with this Privacy Policy.

Children’s Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect or solicit personal information from children, and we ask that minors (under 18) do not provide their data without parental consent.

Your Rights

Depending on your location, you have certain rights regarding your personal data:

  • Access: The right to request access to the personal data we hold about you.
  • Rectification: The right to have inaccurate or incomplete data corrected.
  • Erasure (Right to be Forgotten): The right to request the deletion of your data, subject to legal exceptions.
  • Restriction: The right to limit the processing of your data in certain circumstances.
  • Portability: The right to receive your personal data in a structured, commonly used format and to transfer it to another controller.
  • Objection: The right to object to the processing of your data for specific or direct marketing purposes.
  • Non-Discrimination: The right to be free from discriminatory decisions based solely on your personal data.

To exercise any of these rights, please contact our Data Protection Officer using the details provided below. We will respond to your request as soon as possible and within the timeframes set by applicable law.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your personal data.

Contact Information

For any questions regarding privacy, data requests (including access, correction, deletion, or portability), unsubscription requests, or complaints, please contact us at:

  • Email: contact@therapy-for-major-life-transitions.denvermentalhealthcare.com
  • Postal Mail: Privacy Policy Inquiries, Therapy for Major Life Transitions, [Address]